LEGAL REFERENCE

Your Privacy Comes First at tobaku

We keep your account details, payment history and personal information secure. This policy explains exactly how we collect, use and protect your data across our platform.

Data ProtectionPayment SecurityAccount PrivacyTransparencyYour Control
tobaku Your Privacy Comes First at tobaku

Our Privacy Commitment

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data team. We respond within 48 hours with clear answers about how your information is handled and stored.
Account Settings Review and update your personal details anytime. Your account dashboard shows what data we hold and lets you request corrections or deletions.
Legal Requests If you need formal documentation about your data or have regulatory questions, our compliance team handles formal inquiries through official channels.
TRUST MARKERS

Why Your Data Is Safe With Us

Encryption Standard

All payment and account data travels through industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Regular Audits

We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they become risks to your account.

Compliance Framework

Our privacy practices align with data protection standards in supported regions. We maintain documentation and audit trails for regulatory transparency.

Limited Access

Only authorized staff can view your personal information, and only when needed to process your account or payment. Access is...

Data Retention

We keep your information only as long as needed for account operations and legal compliance. You can request deletion of...

Incident Response

If a breach occurs, we notify affected users immediately and work with local authorities. Our incident team follows a documented...

How We Handle Your Information

Account RegistrationWe collect your name, email, phone and identity details to verify your account and comply with local regulations in supported regions.
Payment DataYour DANA, OVO, GoPay and QRIS transaction history is stored securely. We never store full payment credentials on our servers.
Lobby ActivityWe track which games you open and your session times to improve your experience and detect unusual account activity for your protection.
Device InformationYour IP address, browser type and device details help us secure your account and prevent unauthorized access from unfamiliar locations.
Communication LogsEmails, chat messages and support tickets are kept for dispute resolution and service improvement. You can request copies anytime.
Third-Party SharingWe share data only with payment processors, compliance partners and legal authorities when required. We never sell your information.
Cookie UsageWe use cookies to remember your login, language preference and lobby settings. You can disable non-essential cookies in your browser anytime.

What Defines Our Privacy Approach

Transparent Practices

We explain exactly what data we collect and why. No hidden clauses. No surprise data sales. You always know where your information goes.

Your Rights

You can access, correct or delete your personal data anytime through your account settings or by contacting our support team directly.

Local Compliance

Our privacy framework respects regulations in Indonesia and supported regions. We update our practices as local laws evolve.

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways with fraud detection and encryption built in.

No Third-Party Ads

We don't sell your browsing data to advertisers. Your lobby history stays between you and tobaku. Period.

Breach Notification

If your data is ever compromised, we notify you within 24 hours with details about what happened and steps you should take.

Privacy Questions Answered

We retain your account information for as long as your account is active plus five years for legal compliance. After that, we delete or anonymize your data. You can request earlier deletion of non-essential information anytime.

Yes. Log into your account and visit Settings > Privacy to download a complete report of your personal data, payment history and activity logs. You can also email our support team to request a formal data export.

We share data only with payment processors like DANA, OVO, GoPay and QRIS to complete your transactions, and with legal authorities when required by law. We never sell your information to marketers or third-party advertisers.

We notify you immediately if your data is compromised. We'll explain what happened, what information was affected and what steps you should take to protect your account. We also work with local authorities and security experts.

All DANA, OVO, GoPay and QRIS transactions use SSL encryption and are processed through certified payment gateways. We never store your full payment credentials on our servers. Your transaction history is encrypted at rest.

Yes. You can request account deletion through your Settings menu or by contacting support. We'll delete your personal data within 30 days, except information we must keep for legal or regulatory compliance.

We use cookies to remember your login, language and lobby preferences. You can disable non-essential cookies in your browser settings anytime. Essential cookies keep your account secure and cannot be disabled.